Terms of Use

[Last Updated: 31 July 2026]

Welcome to the Gaia Health International Pte. Ltd. website ("Website"). These Terms of Use ("Terms") govern your access to and use of this Website, including any purchases made through our online store. By accessing, browsing, or using this Website, you agree to comply with these Terms. If you do not agree, please discontinue use of the Website immediately.


Company Information

This Website is owned and operated by: Gaia Health International Pte. Ltd.,Singapore
Email: info@gaiahealth.com.sg
Phone: +65 8865 2772
Business Registration No.: UEN 201106462C
Throughout these Terms, "we", "our", "us", and "Company" refer to Gaia Health International Pte. Ltd.


Acceptance of Terms

By accessing this Website, creating an account, or purchasing our products, you confirm that you:

  • are at least 18 years old or have permission from a parent or legal guardian;
  • have the legal capacity to enter into a binding agreement;and
  • agree to comply with these Terms and all applicable laws.


Website Content

All content on this Website, including but not limited to:

  • Product information
  • Images
  • Graphics
  • Logos
  • Videos
  • Text
  • Product packaging
  • Website design
  • Downloads
is provided for general informational purposes only. We reserve the right to modify, update, suspend, or discontinue any content or product without prior notice.


Health Disclaimer

Our products are intended to support general health and wellbeing. Unless specifically stated, our products are not intended to diagnose, treat, cure or prevent any disease. Information provided on this Website is for educational purposes only and should not replace professional medical advice.
Always consult your physician before consuming nutritional supplements, especially if you:

  • are pregnant or breastfeeding;
  • have existing medical conditions;
  • are taking prescription medication;
  • have allergies.


Product Availability & Specification

All products displayed on this Website are subject to availability. We reserve the right to:

  • Discontinue or substitute products without prior notice
  • Limit quantities purchased
  • Change product packaging
  • Update ingredients or specifications
  • Refuse any order at our sole discretion
If an item becomes unavailable after purchase, we may issue a refund or offer an alternative product.

Images shown are for illustration purposes only and actual packaging may vary.


Orders

All orders are subject to acceptance. We reserve the right to:

  • cancel any order;
  • refuse service;
  • limit quantities purchased;
  • request additional verification before processing.
An order confirmation email does not constitute acceptance of your order. Acceptance occurs only when your order has been dispatched.


Pricing

All prices displayed are in Singapore Dollars (SGD) unless otherwise stated.
Prices are subject to change without notice. While we strive for accuracy, pricing errors may occur. If an incorrect price has been displayed, we reserve the right to:

  • cancel the order;
  • request a top up from you;
  • refund any payment received; or
  • contact you regarding the correct pricing.


User Accounts

By creating an account, you are responsible for:

  • maintaining the confidentiality of your login credentials;
  • restricting access to your account; and
  • all activities occurring under your account
You must notify us immediately of any unauthorised access. We may suspend or terminate accounts suspected of fraudulent or unlawful activity.


User Conduct

You agree not to:

  • Use the Website for unlawful purposes
  • Upload viruses or malicious software
  • Attempt to gain unauthorised access to our systems
  • Interfere with Website security or functionality
  • Copy or exploit Website content without permission
  • Impersonate another person or entity
  • Submit false or misleading information
Violation of these Terms may result in suspension or termination of access.


Intellectual Property

All Website content including but not limited to:

  • logos;
  • trademarks;
  • product names;
  • images;
  • graphics;
  • videos;
  • written content;
  • website design;
remain the exclusive property of Gaia Health International Pte. Ltd. or its licensors. No content may be copied, reproduced, distributed or used commercially without our prior written consent.


Limitation of Liability

To the maximum extent permitted by Singapore law, Gaia Health International Pte. Ltd. shall not be liable for:

  • indirect losses;
  • consequential damages;
  • loss of profits;
  • business interruption;
  • data loss;
  • delays in delivery;
  • product misuse.
Our total liability arising from any purchase shall not exceed the amount paid for the relevant product.
Nothing in these Terms excludes liability that cannot legally be excluded under Singapore law.


Indemnity

You agree to indemnify and hold harmless Gaia Health International Pte. Ltd., its directors, officers, employees, affiliates, agents, and partners from any claims, damages, liabilities, costs, or expenses arising from:

  • Your breach of these Terms
  • Misuse of the Website
  • Violation of applicable laws
  • Infringement of any third-party rights


Privacy & Cookies

Your use of this Website is also governed by our Privacy Policy. By using this Website, you consent to the collection, use, and disclosure of your personal information in accordance with our Privacy Policy.
This Website may use cookies and similar technologies to improve your browsing experience, analyse Website traffic, and personalise content. You may disable cookies through your browser settings; however, certain Website features may not function correctly.


Third-Party Links

Our Website may contain links to third-party websites. We do not control or endorse these websites and accept no responsibility for their content or privacy practices.


Force Majeure

Gaia Health shall not be responsible for any delay or failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to:

  • Natural disasters
  • Fire
  • Flood
  • Pandemics
  • Government restrictions
  • Labour disputes
  • Internet outages
  • Supply chain disruptions
  • Transportation delays


Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Singapore.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the Singapore Courts.


Changes to these Terms

We reserve the right to modify these Terms at any time. Updated Terms become effective immediately upon publication on this Website. Continued use of the Website constitutes acceptance of the revised Terms.